Service charges and further failures to communicate…
GreenSquareAccord don’t want to engage with residents - The new Director of Corporate Affairs and Communications, Steve Hayes has blocked me on Twitter and now LinkedIn (I’ve got a whole article about him that needs to be shared). The reason Steve joins Ruth Cooke and Rachel Crownshaw in blocking me isn’t because what I share is incorrect or untrue (if it were they’d take legal action) it’s because they don’t want to legitimise me (fair enough). They don’t want someone sharing their failures online, and worse still — it’s because they want to be able to claim they didn't know. This is really worrying when you consider that I've raised many issues that will hinder the growth and successful implementation of the GSA Way, and even more worrying when you consider that I raised concerns about their failure to provide proper gas boiler services.
Look out team GreenSquareAccord, the senior leadership team are going to ensure any blame doesn’t stick to them, it won’t affect their careers, it won’t hinder them at all, they can claim they didn't even know about it.
What’s the opposite of proactive?
Here we ask why GreenSquareAccord can’t and won’t adopt a proactive approach that would save money, restore faith, and show a commitment to their new corporate message of ‘being brilliant together’.
Whilst this is another trick GreenSquareAccord seem to miss, we compete them to PA Housing who have nailed customer focus and clearly build better communities with a proactive approach to housing.
Can any company afford to have a toxic culture?
An article published on the 11th May 2022 in Inside Housing focused on the concern that half of social housing employees plan to move jobs in next 12 months. A worrying figure indeed. With the sector facing such a drought in staff can a housing associations such as GreenSquareAccord afford to have a ‘toxic culture’?