Service Charge - The Breaking Point

As the new financial year begins, GreenSquareAccord residents are facing yet another round of service charge increases—despite ongoing failures by the housing provider to deliver basic services. At a time when residents are already struggling with the cost-of-living crisis, these hikes feel like an insult, especially when CEO Ruth Cooke has taken a pay increase even with the organisation having  been investigated by the Housing Ombudsman. The growing tension between GreenSquareAccord and its residents is reaching a breaking point, and the company’s dismissive attitude toward accountability is only making matters worse.