Ruth Cooke - Time for change

GreenSquareAccord continues to grapple with significant failings in its ability to provide homes that are warm, safe, dry, and affordable. The root cause of these persistent issues lies at the top. Leadership sets the tone for an organisation’s culture, behaviours, and expertise, cascading these elements through every level of management and, ultimately, impacting those on the ground. When leadership falters, it is the residents who pay the price.